How to Refund a Payment using Beanstream or CSI

In this article I will show you how you can refund a payment in a students profile. If you are using Beanstream or CSI please follow the steps below to correctly refund any payment that was taken through RainMaker.

 

      1. Search for the student on the home screen by typing the name in the search bar. 

 

      2.  Scroll down on his profile and click on the payments tab. Locate the payment and click on the description of that payment.  

 

 

      3. Enter the amount you want to refund in the amount to refund section. Once you have entered the amount to refund simply click refund now button below. (EFT's can not be refunded through RainMaker. We recommend you write a check for the student or refund the check from Beanstream's or CSI's website, which may take a few days because the check has to settle first.)

 

 

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