Automatic Attendance Surveys are a great retention tool. You can set the survey to go out automatically after a specific amount of classes and you members can rate your class, write you a review, and choose if they want to be anonymous.
Sure it is great to see the amazing feedback you will get, but this is not the main purpose of this feature. You want to see those negative reviews, so you can see what is going wrong and fix it before the member quits. If a member clicks for their survey to be anonymous, you will still see who the member is, but we let you know that they selected it to be anonymous, so you know not to bring this up to your member.