Is Your Digital Waiver Not Submitting Or Getting Stuck On "Processing...?"

If your Digital Waiver is not submitting or hangs on the "Processing..." window, it's likely that there are special characters in the Waiver that need to be removed. 

The special characters that can cause this are:

 

Quotation marks:

Apostrophes: '

Ampersands: &

and and sort of slashes: / | \

long dash: — 

 

Try removing those special characters and save your waiver. 

If you are still experiencing this after removing those characters, don't hesitate to reach out to client support via Live Chat, send an email to help@addmembers.com, or give us a call at 888-293-0972, option 1. 

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